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L3 Networker

Any idea how you can "log in" to global protect?

When it switches from pre-logon to the user, it should pop the Microsoft AzureAD window to log in and saml auth to azure.  But when you clickon this notification nothing happens.

 

Same thing in v 5.2 and 6.0 of globalprotect.  This does not always happen.  Its intermittant across Windows 10 and 11.

 

seconds-remaing-to-connect-to-gp.jpg

1 accepted solution

Accepted Solutions

L3 Networker

Resolved.  

This was fixed by excluding our GP portal URL from split tunnel.

 

Prelogon would be on but *.domain.com was in split tunnel so when it would go to switch to user and hit the GPgateway.domain.com, it was trying to do it from the inside.  That needs to come from the users home internet, not our lan.

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1 REPLY 1

L3 Networker

Resolved.  

This was fixed by excluding our GP portal URL from split tunnel.

 

Prelogon would be on but *.domain.com was in split tunnel so when it would go to switch to user and hit the GPgateway.domain.com, it was trying to do it from the inside.  That needs to come from the users home internet, not our lan.

  • 1 accepted solution
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