Prepare your Firewall for IoT Security

[AdamMowi]

Hi. 

I following the IoT Security Administrator’s Guide

I'm at the section 'Preparing your firewall for IoT Security and I have reached Step 2.  I have successfully created the certificate, but I am stuck at Logging Service Certificate – One-Time Password. I copy/past the OTP into the Panorama certificate and I get an error - Details

• Failed to fetch device certificate.
• OTP is not valid

I then try - Logging Service Certificate – Pre-Shared Key but I cannot proceed here either.  I change the setting as per the description in the Cortex Data Lake, but the dropdown is empty. 

If anyone can give any guidance it would be appreciated. 

thanks

Adam

[Him_Lo]

Hi Adam,

I hit the same issue, wonder if you have found any solution yet?

[Him_Lo]

Hi Adam,

Have you reached technical support for this issue?