After upgrading I am unable to perform dynamic and software update in palo alto firewall

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After upgrading I am unable to perform dynamic and software update in palo alto firewall

L0 Member

Hi Everyone,

 

After doing the upgrade I am unable to perform both the dynamic and software update manually. When I click the 'check now' option its keep-on loading. There is no error message. The palo alto firewall is not blocking the traffic. I am able to see that the packet is leaving the palo alto firewall. The firewall was using a management interface for the updates. Please help me with this issue.

 

Thank you in Advance!

3 REPLIES 3

L4 Transporter

Hello Abinash.A,

 

Have you tried to fetch from the webui?

Olivier

PCSNE - CISSP

Best Effort contributor

Check out our PANCast Channel

Disclaimer : All messages are my personal ones and do not represent my company's view in any way.

L0 Member

Hi Oliver,

 

I tried from Web GUI but no luck

Hello AbinashA,

 

Sorry, I meant to check from the CLI (You explained already it was not working on the WebUI).

 

Olivier

PCSNE - CISSP

Best Effort contributor

Check out our PANCast Channel

Disclaimer : All messages are my personal ones and do not represent my company's view in any way.

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