03-16-2023 09:09 AM
Hi,
We have a PA-5250 that suppose to send files to a WF-500 appliance.
Both are at 10.2.3 version.
The FW suddenly stopped sending file to our private wildfire cloud.
When we checked the "wildfire-upload.log" we see the following:
"cancelled - first"
"cancelled - concurrent file limit"
"cancelled - by DP"
Does anyone knows what can be the reason for the forwarding cancellations based on the logs provided?
If needed, I might be able to provide other logs as well.
Thanks
Amit
03-22-2023 02:49 AM
Have you checked the hard disks on the firewall and wildfire appliance?
Also you can just be hitting a limit on the firewall or wildfire appliance for fileuploads or someone to have configured a limit. If the issue you are seeing happens only during working hours, where there is a lot of traffic and files then probably it is a device/license limits.
Check the articles below:
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGoCAK
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