09-28-2023 06:11 AM
Issue occurs both on Windows 10 & 11. Mostly see it on 10 though and when the user is off site. Rarely do we see the issue on site. User tries to connect to GlobalProtect, window pops up and it's blank - can't type in credentials.
GP version: 6.0.3
We've tried uninstalling, deleting the files/folder in Program Files (and x86) and in regedit, reinstalling - which seems to work temporarily but then stops working the next day. We've also tried rebooting the laptop and disconnecting/reconnecting to wifi. We can't seem to find a permanent fix for this.
09-28-2023 09:07 AM
Hello,
Not sure if there is an issue or a bug, however you seem to be running an older version. I would check the release notes for a potential bug and open a support ticket.
Regards,
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