how to stop sending duplicate user-ip-mapping by xmlapi

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how to stop sending duplicate user-ip-mapping by xmlapi

L1 Bithead

we are using UIA and ClearPass (login/loginout type) to get user-ip-mapping.

the issue is Palo Alto firewall is receiving duplicate user-ip-mapping.

user-A (using) : receiving from User ID Agent correctly.

user-B(not using): receving from XMLAPI incorrectly.

user-B ip-user-mapping is sending periodically 45 mins by XMLAPI all days even though it is not using.


should I check in Aurba ClearPass or Palo Alto?

how to remove the duplicate user-ip-mapping?

I have tried clear user-cache ip , not worked.

please suggest.


L1 Bithead


anyone please?

Cyber Elite
Cyber Elite

Hi @zinkt101 ,


If ClearPass is sending the incorrect XMLAPI information, then you need to fix the issue on ClearPass.





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