04-02-2023 10:58 PM
hello..
we are using UIA and ClearPass (login/loginout type) to get user-ip-mapping.
the issue is Palo Alto firewall is receiving duplicate user-ip-mapping.
user-A (using) : 192.168.1.100 receiving from User ID Agent correctly.
user-B(not using): 192.168.1.100 receving from XMLAPI incorrectly.
user-B ip-user-mapping is sending periodically 45 mins by XMLAPI all days even though it is not using.
should I check in Aurba ClearPass or Palo Alto?
how to remove the duplicate user-ip-mapping?
I have tried clear user-cache ip 192.168.1.100/32 , not worked.
please suggest.
04-04-2023 04:49 AM
Hi @zinkt101 ,
If ClearPass is sending the incorrect XMLAPI information, then you need to fix the issue on ClearPass.
Thanks,
Tom
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
