monitoring is not running

[H.Sasgia]

hello, 

monitoring on my 1420 is not working can you help me solve this problem

[PavelK]

Hello @H.Sasgia

thanks for post!

Could you please provide more details about issue you are experiencing?

Kind Regards

Pavel 

[H.Sasgia · Accepted solution]

Currently I am having a global protect problem that doesn't get internet access but when I "ping" via CMD the access works, can you help me with this problem?

[PavelK]

Hello @H.Sasgia

thank you for reply.

Unfortunately, I do not have hands on experience with Global Protect, so I am not able to assist any Global Protect related troubleshooting. The only thing I can advice is to check traffic log to see why your internet traffic does not go through.

Kind Regards

Pavel