No ping response from AAD

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No ping response from AAD

L2 Linker

I have a rule in Palo Alto PA 440 running 11.2.6 to allow 'any' to Azure AD. I see only DNS responses from Azure AD. For ping and LDAP packets received is zero. The traffic is hitting the right rule though. I did a packet capture I don't see ping request on the transmit stage on the firewall. Ping and LDAP working from another site. How do I fix this.

3 REPLIES 3

L4 Transporter

First, verify the routing to ensure there is no asymmetric routing in the network.
You can identify the correct egress interface for the traffic using the following command:
test routing fib-lookup virtual-router default ip 8.8.8.8
If the monitor logs show 0 bytes for return traffic, it likely indicates that the return path is taking a different route. Do you see any drops in packet capture? 

There are no drops and 0 bytes for return traffic

L2 Linker
Thank you for your response. This issue is now resolved. A route to this site subnet was missing in Azure, it started working once the route was added in Azure
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