PA 10.2.3, RADIUS Challenge caused timeout even it shows auth success on Monitor

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

PA 10.2.3, RADIUS Challenge caused timeout even it shows auth success on Monitor

L0 Member

Hello All,

I have Palo Alto 10.2.3, and also 10.0.3 as a test. I used RADIUS to authenticate to the admin UI, then the RADIUS server sends a challenge, this is being handled normally by 10.0.3 but 10.2.3 seems to timeout although on Monitor it shows successful. Is this a bug? Can someone help me please this is very urgent.  Also if I did want to choose a different authentication scheme this is not handled, seems it only handles 1 factor but two factor doesn't work for some unknown reason here. Below are the logs:

 

 

2022-11-17 02:42:23.639 +0200 debug: pan_auth_response_process(pan_auth_state_engine.c:4570): Authentication success: <profile: 'RSA_RADIUS_CLOUD', vsys: 'shared', username 'mdawoud'>
2022-11-17 02:42:23.639 +0200 authenticated for user 'mdawoud'. auth profile 'RSA_RADIUS_CLOUD', vsys 'shared', server profile 'RSA_RADIUS_CLOUD', server address '10.55.55.58', auth protocol 'PAP', reply message 'Authentication succeeded' From: 192.168.100.1.
2022-11-17 02:42:23.639 +0200 debug: _log_auth_respone(pan_auth_server.c:310): Sent PAN_AUTH_SUCCESS auth response for user 'mdawoud' (exp_in_days=-1 (-1 never; 0 within a day))(authd_id: 7166775411576143886) (reply message 'Authentication succeeded') (return domain 'dawoud')
2022-11-17 02:42:29.837 +0200 debug: cfgagent_opcmd_callback(pan_cfgagent.c:520): authd: cfg agent received op command from server
2022-11-17 02:42:29.837 +0200 debug: cfgagent_doop_callback(pan_cfgagent.c:555): received signal to execute for agent: authd
2022-11-17 02:42:29.837 +0200 debug: pan_authd_opcmd_handler(pan_auth_ops.c:1057): Start executing cmd: 'connection_debug_on'
2022-11-17 02:42:29.837 +0200 debug: pan_authd_connection_debug_on(pan_auth_ops.c:232): Got protocol-type (null); connetion-id 4294967295; debug-prefix (null)
2022-11-17 02:42:29.837 +0200 Error: pan_authd_conn_mgmt_enable_debug(pan_authd_conn_mgmt.c:546): Invalid connection context id 33554433 >= total number 2
2022-11-17 02:42:29.837 +0200 debug: _set_ctxt_debug_on(pan_auth_service_handle.c:986): set debug on for conn_id: 33554433 ; server addr: 10.55.55.50:1812 ; method: RADIUS with debug prefix ''
2022-11-17 02:42:29.837 +0200 Error: pan_authd_conn_mgmt_enable_debug(pan_authd_conn_mgmt.c:546): Invalid connection context id 33554434 >= total number 2
2022-11-17 02:42:29.837 +0200 debug: _set_ctxt_debug_on(pan_auth_service_handle.c:986): set debug on for conn_id: 33554434 ; server addr: 10.55.55.50:1812 ; method: RADIUS with debug prefix ''
2022-11-17 02:42:29.837 +0200 debug: pan_authd_conn_mgmt_enable_debug(pan_authd_conn_mgmt.c:558): conn_id=1 is enabled debugging with prefix ''
2022-11-17 02:42:29.837 +0200 debug: _set_ctxt_debug_on(pan_auth_service_handle.c:986): set debug on for conn_id: 1 ; server addr: 10.55.55.58:1812 ; method: RADIUS with debug prefix ''



Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not recommended.



Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not recommended.



Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not recommended.
1 REPLY 1

L0 Member

We rolled back to 10.1.7 and issue resolved. Did someone report this bug before?  I don't see it in Release notes.

 

  • 1526 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!