PA-3000 series and PA-5000 series Content updates consume 100 % Pan/cfg.

[Rajendra-S]

Before Content update.

Wed Jan 10 07:06:05 SGT 2024
Filesystem Size Used Avail Use% Mounted on
/dev/md2 3.8G 3.4G 270M 93% /
/dev/md5 7.6G 6.0G 1.2G 84% /opt/pancfg
/dev/md6 3.8G 1.7G 2.0G 47% /opt/panrepo
tmpfs 2.0G 210M 1.8G 11% /dev/shm
cgroup_root 2.0G 0 2.0G 0% /cgroup
/dev/md8 198G 153G 36G 82% /opt/panlogs
while upgrading.

Wed Jan 10 07:06:26 SGT 2024
***********************************************
/bin/cp: writing `/opt/pancfg/mgmt/updates/newcontent/cache/a0100/decoder.cache.ser-1': No space left on device
/bin/cp: cannot create directory `/opt/pancfg/mgmt/updates/newcontent/cache/90100': No space left on device
/bin/cp: cannot create directory `/opt/pancfg/mgmt/updates/newcontent/decoders': No space left on device
/bin/cp: cannot create directory `/opt/pancfg/mgmt/updates/newcontent/global': No space left on device
/bin/cp: cannot create directory `/opt/pancfg/mgmt/updates/newcontent/misc': No space left on device
/bin/cp: writing `/opt/pancfg/mgmt/updates/newcontent/pan_appversion': No space left on device
/bin/cp: writing `/opt/pancfg/mgmt/updates/newcontent/pan_threatversion': No space left on device
/bin/cp: cannot create directory `/opt/pancfg/mgmt/updates/newcontent/scripts': No space left on device
/bin/cp: cannot create directory `/opt/pancfg/mgmt/updates/newcontent/threats': No space left on device
Failed to copy files to target /opt/pancfg/mgmt/updates/newcontent /opt/pancfg/opt/content/update
******** current disk usage ********
Wed Jan 10 07:06:35 SGT 2024
Filesystem Size Used Avail Use% Mounted on
/dev/md2 3.8G 3.4G 270M 93% /
/dev/md5 7.6G 7.6G 0 100% /opt/pancfg
/dev/md6 3.8G 1.7G 2.0G 47% /opt/panrepo
tmpfs 2.0G 210M 1.8G 11% /dev/shm
cgroup_root 2.0G 0 2.0G 0% /cgroup
/dev/md8 198G 153G 36G 82% /opt/panlogs
******** end disk usage ********

System logs:

2024/01/10 07:06:37 medium general general 0 Content package downloaded but installation could not be scheduled

2024/01/10 07:06:37 medium general general 0 Failed to upgrade Content package to version <unknown version>

[Rajendra-S]

Hello Guys,

Please let us know if anyone has faced this issue before.
i am suspecting that we should open TAC because this might requires root access.

[MP18]

@Rajendra-S  Never heard of this before.

Please open TAC case and keep us posted also.

This hardware is old and also depends on which PAN OS you are running.

Might be bug

Regards