Palo Alto PA 5220 running on 10.1.10 H2 is not mounting /dev/sd9 partition

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Palo Alto PA 5220 running on 10.1.10 H2 is not mounting /dev/sd9 partition

L0 Member

When we booted up the firewall we're getting an error that AutoCommit failed to complete. This was seen while mounting the raid partitions, specifically /dev/sd9. After referring the documentation existing on Palo Alto community, in the link https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000wkxPCAQ&lang=en_US%E2%80%A...

 

The problem is that, in the documentation, we see that the status should be showing spare rebuilding. But it shows us the status Active Sync. We have consulted the TAC as well, but to no luck. A screenshot has been attached with this post that describes the error we see. 

 

Any help would be greatly appreciated. Thanks in advance.

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