Palo session application is undefined, traffic is dropped

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Palo session application is undefined, traffic is dropped

L1 Bithead

HI All,

 

We have PA5220, we have Pulse VPN in DMZ area, and when i try to connect vpn, i can see the sessions showing in PA, but application shows undefine,  then i can not login the vpn after timeout. I also can not ping to VPN address(DNAT address). Would you please help check? Thank.

 

I have attached the session picture int the attachment

 

Andy

3 REPLIES 3

Cyber Elite
Cyber Elite

can you share how your security rule and NAT rule are configured?

it's very likely there is a mismatch or something missing in either

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization

@reaper 

Thanks for your quick response , only China users can not connect the Canada VPN, other countries are working fine. That is wired.

 

 

Cyber Elite
Cyber Elite

china prohibits VPN connections to other countries, so maybe your connection is being blocked?

 

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
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