Permitted IP address for management interface could not access HTTPS but PING /SSH working

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Permitted IP address for management interface could not access HTTPS but PING /SSH working

L0 Member

PAN OS is 10.2.10-h4 while adding a permitted IP on the MGMT interface and commit this change the web access (HTTPS) not working while the SSH and Ping working fine why it happened ? i should remove the permitted IPs from CLI to be able to work. 

Karim Samir Elbadawy
Network Security Senior Officer

1 accepted solution

Accepted Solutions

L0 Member

Thank you 

We referred the attached article, and changed the MTU to 1400 and we are able to access the mgmt interface .

Karim Samir Elbadawy
Network Security Senior Officer

View solution in original post

2 REPLIES 2

Cyber Elite
Cyber Elite

Hello @K.Samir

 

thanks for posting!

 

Based on what you described you might be hitting an issue described in this thread: https://live.paloaltonetworks.com/t5/next-generation-firewall/permitted-ip-address-for-management-in.... For time being I would recover GUI access by CLI and check the KB mentioned in the above thread before attempting to put permit IP list again.

 

Kind Regards

Pavel

Help the community: Like helpful comments and mark solutions.

L0 Member

Thank you 

We referred the attached article, and changed the MTU to 1400 and we are able to access the mgmt interface .

Karim Samir Elbadawy
Network Security Senior Officer

  • 1 accepted solution
  • 376 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!