Post fixing the firewall from maintenance mode , facing issue in log forwarding

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Post fixing the firewall from maintenance mode , facing issue in log forwarding

L3 Networker

All, 

Recently our production PA-440 model firewall went into maintenance mode, and post rebooting it came back and all started working fine without any issue.

After few minutes of firewall came up, it stopped generating and forwarding (traffic, Threat and configuration) logs to panorama.

we did restart log-receiver and mgmt of the firewall , but still the issue didn't fixed. After 2 days of issue we found 2 logs of traffic logs has been generated and sent to Panorama. But after that no more progress , still the issue is persisting.

Any suggestion on the same.

2 REPLIES 2

L7 Applicator

Is firewall mgmt and Panorama in same subnet?
If not then do you see connection attempts in traffic log?

 

Check ms log in firewall

less mp-log ms.log

tail follow yes mp-log ms.log

Enterprise Architect, Security @ Cloud Carib Ltd
ACE, PCNSE, PCNSI

L3 Networker

Hi @Raido_Rattameister 

 

Just to update on the case, as soon as we cleared few sessions in session browser, we could see the logs in firewall same was forwarded to Panorama as well. 

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