restoring an NGFW from factory default

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restoring an NGFW from factory default

L0 Member

Good day to Palo Alto LIVE Community,

 

What are the steps / procedures for "resurrecting" a dead Palo Alto firewall?

 

We have a previously-working Palo Alto firewall that eventually needed to be set to factory default settings. (since its console port was still working)

 

I'm guessing that, after factory default settings, I will need to try doing the following steps / procedures (although I'm not yet sure of, how exactly do do these):

 

1. reconfigure the base network / device settings (i.e. IP addresses, tunnels, etc.)

 

2. restore the licenses and certificates

 

3. upgrade its PAN-OS version

 

4. reconfigure the policies (security, NAT, etc.)

1 REPLY 1

L3 Networker

Hello @mtfeliciano 

To reset the firewall to its factory default settings, please follow this procedure: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CldXCAS.

 

Once the procedure is complete, you will need to configure the network settings to gain GUI access. After that, you can proceed with the other configurations.

Jorge Pomachagua
PCNSE, PCNSC.
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