Web GUI is not working in chrome and mozilla, but working in microsoft edge

[WagnerSam]

Hi team,

Starting today, accessing the firewall login via HTTPS is generating an error on both Chrome and Mozilla browser

But in Edge its working firewall

I kindly request your assistance with this issue.

with regards,

Wagner Sam

Network Security Engineer

[aleksandar.astardzhiev]

Hi @WagnerSam ,

Have you check the following KB - https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000saCQCAY

What version are you running?

Credits to @PavelK and @ksuplicki  from this post - https://live.paloaltonetworks.com/t5/next-generation-firewall/pa-820-pan-os-10-2-upgrade-to-11-err-s...

[WagnerSam]

Hi @aleksandar.astardzhiev ,

I have already followed that particular document and configured the TLS version from min- 1.0 to max-1.2.

[zGomez]

Can you provide you SSL certificate of specify what is used under your Key Usage in the certificate?

[sebastian.rincon]

I have already set to 1.2 the maximum but it still does not work in chrome , has anyone been able to solve it?

[Panida_M]

The below KB may help you. 

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000XhD7CAK&lang=en_US

[sebastian.rincon]

the commands don't work in MacOS 😕

[abdul.munem]

Please check the below solution. 

https://live.paloaltonetworks.com/t5/next-generation-firewall/palo-alto-login-issue-though-gui-quot-...