Disconnected from Panorama Server

[x]

Hello,

We are getting a lot of alerts that says

Disconnected from Panorama Server:x.x.x.x., source: x.x.x.x

I checked the interface statistics on both the Panorama server and the firewall and I didn't see any issue. Does anyone know what else could be causing this?

Thanks,

[mikand]

How is the physical network between your PA device and your Panorama server?

Assuming its just: PA <-> switch <-> Panorma then you should verify so you have auto/auto on the mgmt interface of the PA device and the Panorama aswell as on the switch. If possibly use a manageable switch so you can login and check the interface status incase its bad settings, bad interface or bad cables.

[x]

Thanks, this is also what I was thinking of and I've asked the person responsible of the switches to check for me.

PA--------------Switch------------------PANORAMA (Virtual)

Thanks again!

[Sly_Cooper]

Which Panorama version are you running? We used to get the same alerts for our firewalls without any network outage/disconnection. I think this was the bug in version 4.x. After upgrading Panorama to version 5.x we stopped seeing device disconnected messages.

[JimMcGrady]

what is the command/process to get Panorama <-> device to reconnect?