failed to generate selective push

[marie-merlier]

Hello,

I'm struggling with the integration of new devices, after many tries, I finally removed the new devices, but 2 of the other firewall can't commit anymore :

when I try to push to devices, I've got the following error "Failed to generate selective push configuration. Last in-sync configuration for the device is from a different version, selective push is not supported. Please try a full push."

What is a full push  by the way?

In summary page the status is :

- both devices of the device group are connected

- shared policy is "out of sync Panorama pushed version :360"

- template is "out of sync Panorama pushed version :331"

I've tried from Setup> Operation, to "export or push device config bundle" on these specific devices using version 331".

the load is working fine, then I commit to Panorama, which is also fine.

But pushing to devices fails for template and device group.

What would be the next step to recover a valid configuration that won't disturb the service on the firewalls ?

[s.ewald]

Hi there,

this is a known problem and will be fixed in the upcoming version 10.2.4. Check this article for the workaround provided by palo:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000kGFFCA2 

[MohammedShanawazuddin]

What is a full push  by the way?

When you commit and push the configuration there are 2 options  as mention below.

Select the option 1 is full push

1. Commit And Push All Changes - If you select this is full push 
2. Commit And Push Changes Made By: - If you select this is changes push by individual users.

[s.ewald]

A full push will send the existing configuration from the panorama to all firewalls without any changes.

If there is a Panorama OS Upgrade the full push will update the XML structure that is used in the new OS Version on the firewalls. The push still will not change anything related to the configuration.