Getting system alert-high for Wildfire update failure, failed to extract file

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Getting system alert-high for Wildfire update failure, failed to extract file

L0 Member

This is occurring on our Panorama.  Content of email alert is:

Type: SYSTEM
Subtype: general
Time: Apr 07 2022 00:12:55 GMT
Severity: high
Details: "Failed to extract file panupv3-all-wildfire-652605-655839.tgz with sha256: 647eedc7698709983f5e9d99dc0428cac00b16aef603a703b4e8572f041411eb"

Not sure how to proceed to resolve.

 

2 REPLIES 2

L0 Member

has this issue been solved?

L1 Bithead

We are seeing this daily on PA-5220(no Panorama), v10.0.11(will soon get to 10.1 next maintenance day) for these files:

  • SYSTEM ALERT : high : Failed to extract file panupv2-all-contents-8610-7534.tgz
  • SYSTEM ALERT : high : Failed to extract file panupv2-all-contents-8611-7538.tgz
  • SYSTEM ALERT : high : Failed to extract file panup-all-antivirus-4186-4699.tgz
  • SYSTEM ALERT : high : Failed to extract file panup-all-antivirus-4190-4703.tgz

When We check, the file actually installed.

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