Missing license after upgrade to 10.1.8

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Missing license after upgrade to 10.1.8

L1 Bithead

After upgrading Panorama (virtual machine) from 10.1.3-h1 to 10.1.8 the license for 100 devices is back to 25 devices. In support portal assets, the device is registered with 'Device Management License qty. 100', but still when 'request license fetch', the device still says on 25.

 

Since we have 30+ devices managed by Panorama, I now get the following error message when logging in and I'm unable to commit changes to panorama.

panorama-license-error.png

Anyone experienced this before?

 

1 accepted solution

Accepted Solutions

L1 Bithead

Got this solved by our ASC just now. Solution was to delete the old 25-device license in CLI and restart management process.

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L1 Bithead

Got this solved by our ASC just now. Solution was to delete the old 25-device license in CLI and restart management process.

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