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02-28-2024 03:33 AM
When trying to downgrade the PAN-OS version from 10.1.1 to 10.2.7 due to a DLP plugin validation error, we encountering the following error: Does anyone know how to resolve this issue?
Failed to install 10.2.7-h3 with the following errors.
SW version is 10.2.7-h3
Nothing pending to cancel
Error: Please uninstall openconfig plugin before downgrading below 11.1.0
Please resolve the issues by either uninstalling the plugins or downloading plugin packages compatible to the new software version.
Failed to install version 10.2.7-h3 type cms
02-28-2024 05:41 AM
Hello,
To confirm are you downgrading from 10.2.7 to 10.1.1 or are you upgrading to 10.2.7 from 10.1.1?
If downgrading heres the downgrade considerations for the DLP pluggin
Panorama Plugins Upgrade/Downgrade Considerations (paloaltonetworks.com)
03-02-2024 12:57 AM
Sorry, it was a typo mistake. I am downgrading from 11.1.1 to 10.2.7-h3.
03-03-2024 03:36 PM
What version of the cloud services plugin do you have installed? Looks like you'll need Cloud Services 3.1.0-h50 or earlier.
Downgrade considerations: Panorama Plugins Upgrade/Downgrade Considerations (paloaltonetworks.com)
Panorama Plugins: Panorama Plugins (paloaltonetworks.com)
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