Upgrade Panorama Version 10.1.8 to 10.2.0 Failure

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Upgrade Panorama Version 10.1.8 to 10.2.0 Failure

L2 Linker

Hi All,

 

I'm trying to update Panorama version 10.1.8 to 10.2.0 but failed.

The error indicates that:

Failed to install 10.2.0 with the following errors.
SW version is 10.2.0
Error: Upgrade from 10.1.8 to 10.2.0 not allowed, 10.2.0 and greater not supported.
Failed to install version 10.2.0 type cms

 

I already followed this document to download all the minimum required plugin.  https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/associated-content-and-software-v...

1 accepted solution

Accepted Solutions

Cyber Elite
Cyber Elite

Hello @Momoj

 

could you please confirm what Panorama platform are you trying to upgrade? If you are upgrading M-500, then highest supported PAN-OS version is 10.1: https://docs.paloaltonetworks.com/compatibility-matrix/supported-os-releases-by-model/palo-alto-netw...

 

Kind Regards

Pavel

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2 REPLIES 2

Cyber Elite
Cyber Elite

Hello @Momoj

 

could you please confirm what Panorama platform are you trying to upgrade? If you are upgrading M-500, then highest supported PAN-OS version is 10.1: https://docs.paloaltonetworks.com/compatibility-matrix/supported-os-releases-by-model/palo-alto-netw...

 

Kind Regards

Pavel

Help the community: Like helpful comments and mark solutions.

Hi @PavelK 

 

Ohh yeah, thanks for your info! It can solve the issue since the appliance is M-500.

 

Regards.

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