Issues editing custom URL category

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Palo Alto Networks Approved
Palo Alto Networks Approved
Community Expert Verified
Community Expert Verified

Issues editing custom URL category

L4 Transporter

Hi All,

 

 

We are having an issue where editing a URL in a custom URL category is failing due to Prisma not recognizing that a change has been made to an object and therefore there is no change to save, has anybody else seen this?

 

Cloud managed

Prisma Access version 5.2.12

PCCSA PCNSA PCNSE PCSAE
Mode44 LTD Palo Alto Consultants
1 accepted solution

Accepted Solutions

L4 Transporter

Just an update on this, after a few messages back and forth with TAC this is still under investigation however I have found that it can be resolved by reloading the page just before you make the changes you need to make, while this did not work 100 percent of the time it did solve the issue often enough to make configuration possible, sometimes though a complete logout / login was required.

PCCSA PCNSA PCNSE PCSAE
Mode44 LTD Palo Alto Consultants

View solution in original post

1 REPLY 1

L4 Transporter

Just an update on this, after a few messages back and forth with TAC this is still under investigation however I have found that it can be resolved by reloading the page just before you make the changes you need to make, while this did not work 100 percent of the time it did solve the issue often enough to make configuration possible, sometimes though a complete logout / login was required.

PCCSA PCNSA PCNSE PCSAE
Mode44 LTD Palo Alto Consultants
  • 1 accepted solution
  • 4345 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!