Need to do a Factory Reset on ion 1200 router.

[T.Colvin]

I can't seem to find any reference to perform this task.  I have cli access, there is no maintenance option during bootup.  Could anyone steer me in the right direction?   

[PavelK]

Hello @T.Colvin

do you have access to the portal? By un-claiming the device you will wipe the configuration. Here is a reference for similar discussion: https://live.paloaltonetworks.com/t5/general-topics/cloudgenix-ion-2000-controller-port-not-getting-....

Kind Regards

Pavel

[T.Colvin]

Pavel, thank you so much for the assistance! That makes sense to unclaim the device.