Enhanced Security Measures in Place:   To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.

Prisma Browser

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Prisma Browser

L0 Member

The PDF document will not open in the Prisma browser.

2 REPLIES 2

L2 Linker

@shaun.fisher wrote:

The PDF document will not open in the Prisma browser.


Hello @shaun.fisher ,  I understand you are having issue opening PDF document on your Prisma Access Browser. I suspect the issue originated from your Prisma Access Browser Browser Security Control (Rule). This may have caused by a misconfiguration on your security control rule. Could you please review your settings and compare it to the PDFium browser security rule documented in the reference article? https://docs.paloaltonetworks.com/prisma-access-browser/administration/manage-prisma-access-browser-...

 

I hope you find it helpful. 

 

Thank you,

Vickynet

Can you try to see if PDFium is set to disable in the browser security policy? If that does not help try to set the all allow browser security policy.

  • 205 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!