Prisma Browser

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Prisma Browser

L1 Bithead

The PDF document will not open in the Prisma browser.

2 REPLIES 2

L2 Linker

@shaun.fisher wrote:

The PDF document will not open in the Prisma browser.


Hello @shaun.fisher ,  I understand you are having issue opening PDF document on your Prisma Access Browser. I suspect the issue originated from your Prisma Access Browser Browser Security Control (Rule). This may have caused by a misconfiguration on your security control rule. Could you please review your settings and compare it to the PDFium browser security rule documented in the reference article? https://docs.paloaltonetworks.com/prisma-access-browser/administration/manage-prisma-access-browser-...

 

I hope you find it helpful. 

 

Thank you,

Vickynet

Can you try to see if PDFium is set to disable in the browser security policy? If that does not help try to set the all allow browser security policy.

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