01-21-2026 04:59 AM
Hi @A.Jaramillo129558 ,
AI Access Security is licensed per user per year, not based on concurrent usage. A “user” refers to an employee or contractor in the organization, and licensing is intended to cover the total potential user population, not just whoever happens to be accessing AI apps at a given moment.
If more users exist than are licensed (for example, 140 users with a 100-user license), the platform can still provide visibility into GenAI usage, including allowed and blocked activity.
For best practice, the quantity licensed should be equal to the greatest number of users who are licensed for a sanctioned SaaS application in your org.
Hope this helps!
