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L3 Networker

Can't upgrade PAN-OS due to software manager

Hi All,


i'm trying to upgrade a PA-500 from PAN-OS 5.0.20 to 6.0.0, but after downloading it an error appear, not allowing me to upgrade:

- Image file authentication error

- Failed to load into software manager. Please retry later

- Post processing failed. Please retry.


we tried to reinstall the current version and download the image of PAN-OS 6.0.0 from PA site and upload it to the device, but it didn't resolved anything.


Do you know how to fix it?




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