Who Me Too'd this topic

Announcements

ATTENTION Customers, All Partners and Employees: The Customer Support Portal (CSP) will be undergoing maintenance and unavailable on Saturday, November 7, 2020, from 11 am to 11 pm PST. Please read our blog for more information.

Who Me Too'd this topic

L3 Networker

Can't upgrade PAN-OS due to software manager

Hi All,

 

i'm trying to upgrade a PA-500 from PAN-OS 5.0.20 to 6.0.0, but after downloading it an error appear, not allowing me to upgrade:

- Image file authentication error

- Failed to load into software manager. Please retry later

- Post processing failed. Please retry.

 

we tried to reinstall the current version and download the image of PAN-OS 6.0.0 from PA site and upload it to the device, but it didn't resolved anything.

 

Do you know how to fix it?

 

Regards,

Daniele

Who Me Too'd this topic