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Who Me Too'd this topic

Troubleshooting Shotetel Communicator over GlobalProtect

njoyzrd
L1 Bithead

‎05-28-2013 08:31 AM

I am wondering if anyone has successfully setup Shotetel Communicator (softphone) using the GlobalProtect VPN client?  I am working with a company who up until last week was successfully using the Shoretel Communicator through their Sonicwall's VPN client.  Upon switching over to the Palo Alto with GlobalProtect, the softphone breaks.  Soem functions are working like chat/IT, directory services, etc., but the softphone fails to make/receive calls.

I'm hoping someone has solved this issue.

Thanks,

Brian

2 people had this problem.
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