Hi all,
I have followed on the KB (https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CmqFCAS) but still no luck to fix the issue. service route is using default and certificate Profile is using Root CA as well
2020-10-22 23:12:22.932 +0700 EDLRefresh job started processing. Dequeue time=2020/10/22 23:12:22 2020-10-22 23:12:22.933 +0700 [DNS_API] default to getaddrinfo()!
2020-10-22 23:12:23.230 +0700 Error: pan_ebl_set_curl_proxy_info(pan_cfg_ebl.c:5673): failed to get proxy info
2020-10-22 23:12:23.232 +0700 Error: pan_get_ssl_conn_fail_on_cert(pan_sysd_util.c:105): failed to fetch: NO_MATCHES
2020-10-22 23:12:53.233 +0700 Error: ebl_fetch_url_from_remote_libcurl(pan_cfg_ebl.c:1908): EDL vsys1:Cortex_EDL curl_easy_perform failed, Err(28):Timeout was reached
2020-10-22 23:12:53.233 +0700 EDL entry(0x1b32000, 0x24937800, 0xe0bed00 vsys1/Cortex_EDL, 1, 1 ip) calling edl_file_create.sh - tmpfile : /opt/pancfg/mgmt/devices/localhost.localdomain/vsys1_Cortex_EDL.ebl.tmpxx, file : /opt/pancfg/mgmt/devices/localhost.localdomain/vsys1_Cortex_EDL.ebl.tmp
2020-10-22 23:12:55.234 +0700 Error: ebl_verify_fetched_copy(pan_cfg_ebl.c:2387): EDL entry(0x1b32000, 0x24937800, 0xe0bed00 vsys1/Cortex_EDL, 1, 1 ip) No valid entries found. Timeout was reached
2020-10-22 23:12:55.264 +0700 Error: ebl_update_local_file(pan_cfg_ebl.c:2861): EDL entry(0x1b32000, 0x24937800, 0xe0bed00 vsys1/Cortex_EDL, 1, 1 ip) Unable to fetch external dynamic list. Timeout was reached. Using old copy for refresh.
2020-10-22 23:12:55.264 +0700 EDL entry(0x1b32000, 0x24937800, 0xe0bed00 vsys1/Cortex_EDL, 1, 1 ip) Valid entries(0) lines skipped(1)
2020-10-22 23:12:55.264 +0700 EDL entry(0x1b32000, 0x24937800, 0xe0bed00 vsys1/Cortex_EDL, 1, 1 ip) No valid ips found in list file
2020-10-22 23:13:07.999 +0700 [DNS_API] default to getaddrinfo()!
2020-10-22 23:13:07.999 +0700 [DNS_API] default to getaddrinfo()!
2020-10-22 23:13:08.090 +0700 client device reported Phase 1 was SUCCESSFUL
2020-10-22 23:13:08.248 +0700 /opt/pancfg/mgmt/devices/localhost.localdomain/.refreshed-candidate.xml saved as /opt/pancfg/mgmt/devices/localhost.localdomain/refreshed-candidatecfg.7017.xml
2020-10-22 23:13:08.251 +0700 EDL entry(0x1b32000, 0x24937800, 0xe0bed00 vsys1/Cortex_EDL, 1, 1 ip) Manual Refresh job success
