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millerh1
L1 Bithead

GlobalProtect client frequently disconnects with "Received a virtual interface packet with fragment"

I am experiencing frequent disconnect events which typically last 30-90 seconds and occur about 2-3x an hour during the work day. When a disconnect event happens, all connectivity is lost from the user's point of view, however the GlobalProtect client remains "connected". When these events occur, the PanGPS.log file shows the following:

 

(T10852)Debug(1564): 01/11/21 17:33:00:578 Received a virtual interface packet with fragment 0x2000
(T10852)Debug(1564): 01/11/21 17:33:00:578 Received a virtual interface packet with fragment 0xAC
(T10852)Debug(1564): 01/11/21 17:33:01:779 Received a virtual interface packet with fragment 0x2000
(T10852)Debug(1564): 01/11/21 17:33:01:779 Received a virtual interface packet with fragment 0xAC
...

 

These lines are repeated until connectivity is restored. I am on GlobalProtect client 5.2.4-21.

 

Does anyone have an idea what might be causing this?

 

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