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Who rated this post

nkazinets
L2 Linker

‎07-19-2022 03:54 AM

Hey @MKececioglu,

Can you try using this custom field in other places, like running setIncident from the CLI or querying it on the incidents page?
There is a bug in some builds of 6.6, where this issue would occur - not seeing custom fields specifically in widgets. I don't see it reproduce in 6.8 and in latest versions of 6.6 so it seems fixed.

 

Note that even though you don't see the field as an option, if you type its' full machine name and then add the colon sign ':' you will be able to use it - the issue is just with having it pop up for auto-completion.

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Who rated this post
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