This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community experience. Read our Privacy Policy.
Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Who Me Too'd this topic

User-id & group information miss mapping issue

JoHyeonJae
L3 Networker

‎07-24-2022 06:21 PM - edited ‎07-24-2022 06:31 PM

Hello,

I faced user-id and group information miss mapping issue in active/active configuration.

However, I couldn't find the problem, so I need your advice.

Device info:

Device : PA-3220

PAN-OS : 9.1.11-H3

Active-Active, V-wire

 

Currently, we receive user information through the aruba clearpass and xml-api linkage.

There is no group setting on the device and all information is received from clearpass.

Clearpass is linked with the active-primary device (FW_1) and FW_2 is receiving data through synchronization from Unit 1.

The user-id and group information are normal for Unit 1, which is an device linked to the aruba clear pass, but Unit 2 has abnormal mapping. (occurs in some users)

 

Do you know anything about this issue?

I couldn't find any related bugs were found.

Thanks and regards

2 people had this problem.
Who Me Too'd this topic
LEGAL NOTICES
RESOURCES
Khoros awards 2022
Copyright 2007 - 2024 - Palo Alto Networks