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L4 Transporter

Hi @jorntweyts,


Thanks for reaching out on LIVEcommunity!


Cortex XDR Agent 8.0 does not support Windows 7 SP1.


The document that you're referring to is a general requirements for the Cortex XDR Agent.  In looking at it I can definitely understand where the confusion come from.  If you filter to agent version it does show in the .NET section Windows 7 SP1.


Screen Shot 2023-03-29 at 9.33.10 AM.png


A better reference for future guidance would be the compatibility matrix.   As you can see in the screenshot below Cortex XDR Agent 7.9 is the last agent to support Windows 7.  

Screen Shot 2023-03-29 at 9.35.32 AM.png


I apologize for any inconvenience this may have caused and hope this information will help you move forward.  If you have any other questions please feel free to reach out.


Have a great day!


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