About DKanta

Hi All,   i have a problem: when my customer generates reports there are problem with data, i see that the usage in one week is less than the sum of two random days in the same week. example: Week report: 450.5 G bytes Day X: 588.3 G bytes Day Y: 262.0 G bytes   Has anyone some hints?   Regards, Daniele ... View more

Hi All!   i am trying to activate URL Filtering from PAN-DB, but i have problems. I upload the license manually and i haven't error, but when i try to download the database this error appear:"URL database download: not available." Then i do the "Retrieve license keys from license server", but this error appear:"Failed to fetch licenses. Failed to get license info. Please try again later." The update server is correctly configured (updates.paloaltonetworks.com) and i tried to change the service rooute using external interface, but nothing changed.   Have you got any advice? It is a PA-200 with PAN-OS 8.0.1   Regards, Daniele ... View more

Hi All!   after logging in the GUI not works anymore, i tried to restart the web service via CLI using the command 'debug software restart process web-server', but nothing changed.   Can anyone give me some tips?   Thank you! Regards, Daniele ... View more

Hi all!   I have a problem with the download of brightcloud URL filtering database.   When i try to download the DB this message is shown: ---------------------------------------------------------------------------------------------- Download Status 2017-02-06 01:05:21.733 +0100 Error downloading latest URL database ----------------------------------------------------------------------------------------------   and i chacked the log of the download: ---------------------------------------------------------------------------------------------- admin@PA-500> tail follow yes mp-log pan_bc_download.log 2017-02-05 01:05:33.298 +0100 Best IP for service.brightcloud.com is 0.0.0.0 2017-02-05 01:05:33.305 +0100 Error: Brightcloud update server 'service.brightcloud.com' is down! 2017-02-05 01:05:33.340 +0100 Error downloading latest URL database 2017-02-06 01:03:04.049 +0100 Loading BrightCloud URL categories... 2017-02-06 01:03:04.258 +0100 Found URL categories 2017-02-06 01:05:16.676 +0100 Error: dtMessageTime(bcnet.cpp:253): failed connect to 115.101.114.118 on 80 2017-02-06 01:05:21.704 +0100 Error: dtMessageTime(bcnet.cpp:253): failed connect to 98.114.105.103 on 80 2017-02-06 01:05:21.708 +0100 Best IP for service.brightcloud.com is 0.0.0.0 2017-02-06 01:05:21.712 +0100 Error: Brightcloud update server 'service.brightcloud.com' is down! 2017-02-06 01:05:21.733 +0100 Error downloading latest URL database ----------------------------------------------------------------------------------------------   I tried to change the service route configuration, but nothing changed. Firewall's PanOS version is 8.0.0, could it be an error of this version?   Regards, Daniele   ... View more