Hi @LukeBullimore, Thank you for your feedback! Indeed enabling the user identification under the zone object did the trick. I was mainly focused on establishing the redistribution and completely forgot about the zone configuration. For whomever intersted, the complete step we did were: 1. On frontend firewall (the one with GP enabled) we have enabled User-ID redistribution (Device -> User ID-> User Mapping -> PAN user agent setup -> Redistribution 2. On frontend firewall, we have enabled User-ID on in the interface management profile for the interface facing the backend firewall 3. On backend firewall, we have configured frontend fw as user-id agent 4. On backend, we have add destination service route to use the interface facing the frontend firewall 5. On backend, we have enabled user-id on the zone where the GP users are hitting the backend 6. On the backend, we have configured GP IP pool in the include networks for the user-id, under the zone, to filter out all other traffic that doesn't have user-ip mapping Luke, thanks again for prompt assistance! Best Regards
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