Carambis Driver Updater - False positive Virustotal

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Highlighted
L1 Bithead

Carambis Driver Updater - False positive Virustotal

Hello there,

 

I represent company ROSTPAY LTD which produces "Carambis Driver Updater" app https://www.carambis.com

 

We have report from our partners that your WildFire service marks our products as Malware - Generic.ml.
Could you please help me with submission?

You can download and check our software from https://www.carambis.com

 

We have CodeSigning Certificate "ROSTPAY LTD" and do not have any virus.

Appreciate your help.

 

Have a nice day.

Highlighted
L1 Bithead

File Hash SHA256: 21965c999cb0e485a36f057749c6894a19d00c2d097f3de89940e1c8afc429a5

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/21965c999cb0e485a36f057749c6894a19d00c2d097f3de89940e1c8afc429a5...

Current VirustTotal Verdict: Generic.ml

Description: Our software complies with the policies of Google. https://www.google.com/about/software-principles.html

 

We wait answer.

Highlighted
L1 Bithead

How to report a false alarm to paloaltonetworks, only forum ?

Highlighted
L1 Bithead

Five days later

You can download and check our software.

https://www.carambis.com/programs/driver_updater/download.html

 

False positive - Generic.ml

 

 

 

Highlighted
L5 Sessionator

I have entered this file for further review

Highlighted
L5 Sessionator

This file is no longer listed as Malware

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