certified app is flagged by PaloAlto Networks (known signatures) in VT as generic.pup

[Xiayutu]

Here is the link for the program that is flagged by Palo Alto scanner in VT: https://www.virustotal.com/en/file/c2dbbb72b090715e050b496e10efdf799838a0cc91b2a4eeec534dcf44150764/.... This is a clean certified application by AppEsteem https://customer.appesteem.com/vendors/DRVHQ. Please review this app and let me know what's the reason it is flagged as PUP or it is a false positive detection. 

Here is the full certified app requirement https://customer.appesteem.com/Home/AppCertReqs from AppEsteem, a company

believes software monetization industry needs regulation. It focuses on certifying app, helping consumer to never be exposed to apps (windows App, Chrome extension, mobile Apps) that:

1)       Do things without their informed consent

2)       Give them unpleasant surprises

3)       Leave them feeling cheated after paying for something

DriverSupport meets all AppEsteem's ACR (App Ceritification Requirements) and was certified Nov last year. 

Thank you!

Researcher@AppEsteem

[maurisy]

We have submitted this to our engineering team for investigation. 

-Thanks 

[Xiayutu]

Thank you! May we know the investigation progress? It has been a week since we sumitted this case. If it is not a FP, please let us know what's the issue that app should fix to improve based on your detection criteria. If it is a FP, please help to solve the detection and update the signature in VT.

Thanks!

Hong 

Researcher @ AppEsteem  

[maurisy · Accepted solution]

We are fairly confident this is an FP. Please expect this to be handled by 5PM PST today. Apologies for any inconvenience. 

-The Palo Alto Networks Content, Apps, & Threats Team 

[goku123 · Accepted solution]

This has been resolved:

https://www.virustotal.com/en/file/c2dbbb72b090715e050b496e10efdf799838a0cc91b2a4eeec534dcf44150764/...