- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
12-23-2017 09:54 PM
Hello we are already discussed it (https://live.paloaltonetworks.com/t5/VirusTotal/False-Positive-detections-quot-generic-ml-quot/m-p/1...), but false detection raised again:
Hello.
We have checked our software on VirusTotal and see false positive detections generic.ml.
File Hash: b83ad7a93a956662591fca3728bed3f78965a6f1
Current VT Verdict: generic.ml
The latest report from VT: https://virustotal.com/#/file/9fbe5eae2eae445ff69002eea2929bc2e5605dadda5917a39638392c7453eb96/detec...
We think it is a false positive and therefore request that you either remove our program from this categorization or provide us with reasons/evidences of your previous decision.
We are Microsoft Gold Development Partner. We strive to provide innovative, effective, and clean software to all of our users. Nevertheless, if there exists issues or behaviors in our software that resulted in your categorization of our application as malware, let's learn about them and correct the issues as soon as possible.
Regards,
Alex Tihonov
SafeBytes Software Inc
---------------------
Last VT results: https://www.virustotal.com/#/file/7d9aa723ff5f39b8f5ccf8cd104f9b41f5b93c6b9aba5c531e2881356488493b/d...
01-02-2018 10:57 AM
9fbe5eae2eae445ff69002eea2929bc2e5605dadda5917a39638392c7453eb96 is benign and is marked benign in VT : https://www.virustotal.com/#/file/9fbe5eae2eae445ff69002eea2929bc2e5605dadda5917a39638392c7453eb96/d...
You then provided a second link for 7d9aa723ff5f39b8f5ccf8cd104f9b41f5b93c6b9aba5c531e2881356488493b: https://www.virustotal.com/#/file/7d9aa723ff5f39b8f5ccf8cd104f9b41f5b93c6b9aba5c531e2881356488493b/d...
What is 7d9aa723ff5f39b8f5ccf8cd104f9b41f5b93c6b9aba5c531e2881356488493b ?
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!