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05-22-2018 05:45 AM
Hi This file keeps getting flagged each time we release an updated version of it. Could you please fix your system to prevent triggering so many false positives on our file? I'd really appreciate quick action on this. Thank you.
File Hash: ec1a8487f3bbc26967f21e4a3e4288c2f3ee725105e67c8fdd287a87f8c7de06
Current VT Verdict: generic.pup
Link to Virustotal for the file:
Description: This is the main exe file for our software
05-22-2018 06:38 AM
Hello,
Hello,
The file with sha256: ec1a8487f3bbc26967f21e4a3e4288c2f3ee725105e67c8fdd287a87f8c7de06 has been submitted for verdict review.
Please allow at least 24 hours for our analysts to review this file and confirm if a verdict change is appropriate.
To fix the issue with false positives, please digitally sign your PE.
05-24-2018 05:50 AM
The sha256: ec1a8487f3bbc26967f21e4a3e4288c2f3ee725105e67c8fdd287a87f8c7de06 has a new verdict of benign.
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