False Positive Submission

[MissXie]

Hello!

We have checked our software on VirusTotal and see false positive detection (generic.ml). Please fix the issue.
The file is available

ScreenRecorder https://www.reneelab.com/download-center/renee-screen-recorder

VideoEditor  https://www.reneelab.com/download-center/renee-video-editor

Thank you!

[mivaldi]

Please provide the sha256 hash of these samples.

[MissXie]

Thank you for your reply! How should I submit these samples?

[mivaldi]

If you're a Palo Alto Networks customer, open a case with Support.

If you're not a Palo Alto Networks customer, provide the sha256 hash and VT link of the files being misidentified.

[MissXie]

The SHA256 hash details of these samples：

ScreenRecorder：57 e3 79 b3 9b 5e ad a4 1d 2f 47 43 1c a7 3e 71 5c ac 4e c7 9c 64 19 60 84 db 74
5d 9c f1 a2 fc

VideoEditor：16 37 32 14 6e 96 c1 18 b2 a4 9b 86 cd a0 95 cc 33 ff 96 f8 b7 10 49 c9 ae bc 9c
a3 78 ca 15 e6

[mivaldi]

Thanks for the hashes.

These appear to be PUP's, but not Malware.

I requested the verdict be considered to be changed from Malware to Grayware (Adware/PUP).

[mivaldi]

Samples:

57e379b39b5eada41d2f47431ca73e715cac4ec79c64196084db745d9cf1a2fc

163732146e96c118b2a49b86cda095cc33ff96f8b71049c9aebc9ca378ca15e6

Verdicts have been changed to grayware and the associated antivirus signatures have been disabled.