False Positive Submission

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Highlighted
L1 Bithead

False Positive Submission

Hello!

 

We have checked our software on VirusTotal and see false positive detection (generic.ml). Please fix the issue.
The file is available

ScreenRecorder https://www.reneelab.com/download-center/renee-screen-recorder

VideoEditor  https://www.reneelab.com/download-center/renee-video-editor

 

 

Thank you!

Highlighted
L7 Applicator

Please provide the sha256 hash of these samples.

Highlighted
L1 Bithead

Thank you for your reply! How should I submit these samples?

Highlighted
L7 Applicator

If you're a Palo Alto Networks customer, open a case with Support.

If you're not a Palo Alto Networks customer, provide the sha256 hash and VT link of the files being misidentified.

Highlighted
L1 Bithead

The SHA256 hash details of these samples:

ScreenRecorder:57 e3 79 b3 9b 5e ad a4 1d 2f 47 43 1c a7 3e 71 5c ac 4e c7 9c 64 19 60 84 db 74
5d 9c f1 a2 fc

VideoEditor:16 37 32 14 6e 96 c1 18 b2 a4 9b 86 cd a0 95 cc 33 ff 96 f8 b7 10 49 c9 ae bc 9c
a3 78 ca 15 e6

Highlighted
L7 Applicator

Thanks for the hashes.

These appear to be PUP's, but not Malware.

I requested the verdict be considered to be changed from Malware to Grayware (Adware/PUP).

Highlighted
L7 Applicator

Samples:

 

57e379b39b5eada41d2f47431ca73e715cac4ec79c64196084db745d9cf1a2fc

163732146e96c118b2a49b86cda095cc33ff96f8b71049c9aebc9ca378ca15e6

 

Verdicts have been changed to grayware and the associated antivirus signatures have been disabled.

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