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Enhanced Security Measures in Place: To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.
06-20-2019 06:50 AM
Hello,
We are getting several false positives for the following:
Hashes: MD5 -
522aaef14fd04b0cfbb92a5fb67f8daa
c5d262166b7f4e9972d7e3e25df36d5c
1910b1d2c94992fc21c6431a0eae1d78
1ea5f8f65c07140d6fe639cf792a210c
ffabe0604710b1070d044aa137465cd1
48b696a3e96865a38cb4ee6c34163f19
8d6abf4c351ee1d30ba40ddd61a2d60f
b636ebe64a2905f61d659a854c5d5cf4
e4de7fb09f13c7d0cb4d31083a1b6706
ef002bca6c0f92debfa2d896a727ceaa
08-21-2019 09:35 AM
UPDATE:
Turns out there was a GPO to not permit logins to multiple sessions. This GPO called on a directory and copied some files locally. It wasn't until we started looking at the AV in addition to Palo we saw there was a "login.exe" being detected and flagged. After moving the user's OU and deleting the local copy, the GPO no logger applied and the alerts ceased.
Luckily there was a "misc:" field in the Palo alert which eventually tipped us off.
Best of luck!
08-20-2019 08:43 PM
I'm getting a similar false positive for Microsoft Directory Services/ms-ds-smbv3 - Virus/Win32.WGeneric.adwxyf. Occurs when attempting to copy Symantec Antivirus from a share.
08-21-2019 09:35 AM
UPDATE:
Turns out there was a GPO to not permit logins to multiple sessions. This GPO called on a directory and copied some files locally. It wasn't until we started looking at the AV in addition to Palo we saw there was a "login.exe" being detected and flagged. After moving the user's OU and deleting the local copy, the GPO no logger applied and the alerts ceased.
Luckily there was a "misc:" field in the Palo alert which eventually tipped us off.
Best of luck!
09-04-2019 08:54 AM
In the future open a case with Palo Alto networks through your portal. THis is not the place to discuss your private network.
As a Palo Alto customer you have Support included and we could find and fix this much faster without exposing your files to the internet.
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