false positive?

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

false positive?

L0 Member

Hi.

 

when our machines login to our domain some files are copied over.. i cannot find the filename, but the hash is 9ffc443a0264e41efc6db2cb24bb159f66fc4d53272210021fa1a054425309f9 and it keeps getting detected.. since yesterday when i setup the new 3220 it has been detected 3.300 times..

 

im not sure what the file is, so if you can see that somehow out of the hash it would be much appreciated in case it has malware in it.

 

Christian

1 REPLY 1

L7 Applicator

This forum is meant to allow the submission of a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal for non-customers.


The issue you report is out of scope. Please open a case with Palo Alto Networks Support.

  • 2108 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!