Report False Positive for THREAT-ID 614284446

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Report False Positive for THREAT-ID 614284446

L3 Networker

FILE HASH: 9329f42ac6f2c7470c070863af04572c9f32148c1d86cdbb6e0e301c7f5d780e

Link To Virus Total: LINK

 

This file -- MSJT4JLT.DLL is being detected as wildfire-virus and being blocked by WildFire but Virustotal link and Wildfire portal itself categorize this as BENIGN.

 

The Threat ID it shows as 614284446 but hashes do not match in threat vault. Why this file hash is being matched with this THREAT ID. This is a False positive.

2 REPLIES 2

L3 Networker

Hello Team, How we can get this corrected? Any help would be appreciated.

From the sound of your request, you are a customer with Palo Alto Networks.  Please open a TAC case with the Threat team for this issue.  This forum here, is for non-Palo Alto Networks customers. 

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