Report False Positive for THREAT-ID 614284446

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Report False Positive for THREAT-ID 614284446

L3 Networker

FILE HASH: 9329f42ac6f2c7470c070863af04572c9f32148c1d86cdbb6e0e301c7f5d780e

Link To Virus Total: LINK

 

This file -- MSJT4JLT.DLL is being detected as wildfire-virus and being blocked by WildFire but Virustotal link and Wildfire portal itself categorize this as BENIGN.

 

The Threat ID it shows as 614284446 but hashes do not match in threat vault. Why this file hash is being matched with this THREAT ID. This is a False positive.

2 REPLIES 2

L3 Networker

Hello Team, How we can get this corrected? Any help would be appreciated.

From the sound of your request, you are a customer with Palo Alto Networks.  Please open a TAC case with the Threat team for this issue.  This forum here, is for non-Palo Alto Networks customers. 

  • 2675 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!