Cloud VM Series disconnecting from Panorama after commit & push
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Cloud VM Series disconnecting from Panorama after commit & push

L0 Member

Hello,

I had 2 VM-series firewalls running 10.0.3 in AWS which I had connected to my on-prem Panorama also running 10.0.3.

All looked fine until I made a change to the security policy and executed a commit & push to the VM's.

After this the Panorama commit status seemed to hand and then eventually came back with an error "job failed because of configd restart". After this I noticed that the VM's had disconnected from Panorama.

However, what was very strange was that the VM were still accessible and had not been restarted and they reported a connected status from a "show panorama-status" command!!

Has anyone else experienced this isssue? Any ideas what might be the cause? or haw to check & confirm cause?

 

Any help would be greatly appreciated.

 

Thanks.

1 REPLY 1

L2 Linker

Hi @greg.donohoe 

 

You may want to upgrade your panorama to 10.0.5 if not done already. 

Check the release notes here and search for "PAN-152813"

https://docs.paloaltonetworks.com/pan-os/10-0/pan-os-release-notes/pan-os-10-0-addressed-issues/pan-...

 

If that does not fix the issue, then I would suggest to open a support case with the tech support from panorama attached.

 

Hope this helps,

Yogesh 

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