Cortex Data Lake Instance Not Being Created for AIOps Free Tier

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Cortex Data Lake Instance Not Being Created for AIOps Free Tier

L0 Member

I've followed all of the steps in the AIOps onboarding guide but a Cortex Data Lake instance is not appearing in the hub despite waiting several days.   I'm expecting to see the free telemetry only instance created according to the documentation since we are not a CDL customer.

 

In my firewall logs I can see they are successfully uploading the device telemetry once per hour.  The device certificate shows "valid".  I'm running version pan-os 10.1.8.

 

What do I need to do in order to get the CDL instance to appear in the hub? 

 

3 REPLIES 3

L3 Networker

Hello @SamKear

 

Kindly reply to the private message.

 

Thanks and Regards,
Sharan Selva
Product Specialist
Palo Alto Networks

Thanks and Regards,
Sharan Selva
Product Specialist
Palo Alto Networks

@sselva I replied to your private message but haven't heard back , did you receive my message?  If you need any other info please let me know.

L2 Linker

If you find a solution, please share.

Thanks

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