We had an engaging and informative September session of the Fuel Workshop, focusing on GlobalProtect troubleshooting techniques over two insightful days.
On the first day, we welcomed Angelo Eisma, Staff Technical Support Engineer at Palo Alto Networks. He provided a comprehensive overview of how a GlobalProtect connection is established, detailing the information exchanged between the client and the gateway/portal. Participants gained valuable insights into the connection process, laying a solid foundation for troubleshooting.
Angelo also delved into real-world case studies, guiding attendees on how to analyze logs effectively to pinpoint issues. This hands-on approach enabled participants to understand the debugging process, equipping them with practical skills to tackle problems they may encounter in the field.
You can watch the replay of Day 1 on our LIVEcommunity Youtube channel: September, 2024 Fuel Workshop Day 1: GlobalProtect Troubleshooting Techniques.
Building on the knowledge from Day 1, Angelo returned for the second day, continuing his exploration of GlobalProtect troubleshooting. He presented additional case studies, illustrating common issues users face and providing step-by-step guidance on resolving them.
Participants appreciated the in-depth discussions and the opportunity to engage with case studies, enhancing their troubleshooting capabilities further.
You can watch the replay of Day 2 on our LIVEcommunity Youtube channel: September, 2024 Fuel Workshop Day 2: GlobalProtect Troubleshooting Techniques.
The September 2024 Fuel Workshop was a valuable experience for all attendees, offering practical knowledge and tools to improve GlobalProtect troubleshooting skills. We thank Angelo Eisma for his expertise and all participants for their engagement. Stay tuned for our next session, where we will continue to explore critical topics in network security!
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