02-02-2024 05:26 AM
Updating to Agent 8.2.1.47908 is causing Excel wih Add Ons to fail to launch. Wondering if anyone else has experienced this?
02-02-2024 05:45 AM
Good to know it's not just us. Using 8.2.0.46986 for now and disabling them from auto updating. Seems to be working for now until we get a response on our ticket.
02-02-2024 05:34 AM - edited 02-02-2024 05:36 AM
Yes we are getting this with users using the Bloomberg Excel add-in. Application will fail to launch when add-in is enabled.
Definitely Cortex doing this. Running a machine in a test environment without Cortex installed the add-in works. Has been like this since the content update released yesterday.
02-02-2024 05:45 AM
Good to know it's not just us. Using 8.2.0.46986 for now and disabling them from auto updating. Seems to be working for now until we get a response on our ticket.
02-02-2024 05:50 AM
Hello all, thanks for reporting this in the Live Community.
Please everyone with this issue open a support ticket so the Support Team can increase the severity according to the affected customers.
02-02-2024 06:38 AM
Yes we've just done the same and works fine with the latest content version using 8.2.0.46986.
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