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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
About Cortex XDR Discussions

Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.

Please note: All postings in LIVEcommunity are visible to other users; please keep your network secure by refraining from posting live IP address’s or domain names here. Contact your Customer Success team for network-specific questions.

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Welcome to the Cortex XDR Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
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Resolved! Which alerts/incidents need attention ,monitoring , review and response ? How to filter ?

We are in process of moving from Traps 4.x to Cortex XDR Prevent . As we are onboarding endpoints we are seeing alerts generated in our Dashboard . So alerts are clubbed as Incidents . So as we onboard endpoints the number of Incidents is increasing very rapidly , so as we open each Incident we see most have Wildfire Verdict as Benign so I guess...

Balaraju by • L2 Linker
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  • 1 replies
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Resolved! Cortex XDR black screen after windows login

We have about 8 Windows 10 computers that have Cortex XDR installed. When the user can login but Windows only displays a black screen, you can bring up the task manager with Ctrl+Shift+Esc. I have tried to stop and restart explorer.exe but not luck. You can open applications from the command line but the windows desktop will not display. Uni...

False positive detection

I'm representing a productivity management software manufacturer and I'm sumbitting this request to report that our software is being flagged as malware, but this result is a false positive. Please, can you help us? File HASH: 8475477dd7cdb0493e2d5d4b3aaae39880a453dc1c212a0c14bf0ec15b4d4869Virus total report: https://www.virustotal.com/gui/file...

Usercentric.Exe on MS Teams

Hi, There are recent articles on MS Teams security incident. Attackers attach usercentric.exe files to Teams chats to install a Trojan on the end-user's computer. This Trojan is then used to install malware that self-administers the computer. Does Cortex XDR detect this? If yes, how? If not, what are the other mitigations we can do? Are there pa...

PGP1234 by • L0 Member
  • 2539 Views
  • 1 replies
  • 0 Likes

Resolved! Log360 Syslog

I'm trying to connect Cortex XDR to my Syslog server which is Log360. I have a public IP NATed to the internal server and have opened the firewall to our tenant IPs.The test message sends from the Cortex end but at the moment I can see nothing in Log360, which may be because it is waiting for a specific event to log.Does anyone know whether my s...

TimGowen by • L1 Bithead
  • 4118 Views
  • 1 replies
  • 0 Likes

XDR external syslog encryption

Hi all,Im trying to set up encrypted communication to a syslog server from the XDR using a self signed certificate.However I cant seem to get it to work - the XDR says that no connection is available.I should note that without the certificate, on regular udp\tcp, everything works fine.

Resolved! Understanding xdr licensing

I am reviewing my organizations XDR licenses and noticed that the dashboard seems to be reporting an inaccurate amount of licenses used. We only have 146 endpoints in our environment. We have approximately 125 non-persistent VDI workstations. However, the dashboard shows 520 licenses have been used. When filtering for connected devices, I only s...

dgagnon by • L1 Bithead
  • 4062 Views
  • 1 replies
  • 0 Likes

Resolved! Cortex XDR and windows Install folder

Hello, we started to have Cortex XDR alerts for *.tmp files, which refer to the C:\Windows\Install folder.e.g. C:\Windows\Installer\MSI53B1.tmpWildfire report says its Malware based probably on the: Attempted to sleep for a long period | Medium Malware analysis environments have a limited amount of time in which to execute code and deliver a ...

LukasB by • L2 Linker
  • 8793 Views
  • 3 replies
  • 0 Likes

cyvrlpc.sys caused a bugcheck (BSOD) on Server 2012 R2

We use 7.5.x and unexpectedly we have at least 1 system which faulted the whole OS and it rebooted due to a bugcheck, blue screen of death. After debugging the minidump file, it indicates that cyvrlpc.sys caused this BSOD. Why would this happen and what is the fix for it? STACK_TEXT: ffffd000`204dd9e8 fffff802`ac5c4369 : 00000000`0000000a 00000...

Cortex XDR Exclusions vs Exceptions

Hello all, Exclusions versus Exceptions, why is excluding an alert so much easier than creating an exception when it should be the opposite? According to Palo Alto, "If you do not want Cortex XDR to display alerts that match certain criteria, you can create an alert exclusion policy. After you create an exclusion policy, Cortex XDR hides any fu...

JimWaZ by • L1 Bithead
  • 30598 Views
  • 5 replies
  • 6 Likes

Searching Endpoints

If I want to search all endpoints for foobar.txt in XQL what would that look like? I've tried to search for the hash dataset = endpoints| filter sha256() = "90be1c2c0fc5c36b3e10dcd89a8cda61462cb420a043a5759a7e1e3bba3eee38" The file path and neither seem to pull any results, I received alerts and verified the file was present by remoting in. Any ...

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