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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
About Cortex XDR Discussions

Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.

Please note: All postings in LIVEcommunity are visible to other users; please keep your network secure by refraining from posting live IP address’s or domain names here. Contact your Customer Success team for network-specific questions.

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Welcome to the Cortex XDR Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
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Resolved! Apples Software Update gets blocked by Cortex XDR

Hello Palo Community, does anybody know why the Apple SoftwareUpdate.exe got blocked by Cortex XDR todayOr has someone else also encountered this Problem? In the Community section of VirusTotal I discoverd a comment that Palo Alto apperently changed the status at one point, yet i have some triggers with this software that came in today. https:/...

Best way to exclude legitimate behaviours

When it comes to excluding legitimate behaviours from BIOC rules, as far as I can see, there are 3 options:Modify the BIOC rule itself adding "not equal to" logic.Add BIOC rule exclusion at https://<organisation>.xdr.eu.paloaltonetworks.com/rules/exceptionsAdd incident / alert exclusion at https://<organisation>.xdr.eu.paloaltonetwor...

Cortex XDR Prevent Specific Questions

We are using Cortex XDR Prevent 1) I see many places the word 'rules' and 'rule exception' is used , I assume this option or feature is not available in Cortex XDR Prevent as I do not see it in the menus/blades .I guess its a 'Pro' edition feature . Please correct me . 2) In Cortex XDR Prevent , I had a legitimate batch file which was 'prevente...

Balaraju by • L2 Linker
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  • 2 replies
  • 0 Likes

Modify Alerts Going to An Endpoint Group

Hello all,I have setup an endpoint group of high profile laptops. I would like the following configured on XDR. - Prefix all Incident names going to endpoints in that group with "VIP Endpoint [Incident Name] (e.g. VIP Endpoint Wildfire Malware Detected)- When a "High" or "Medium" alert is triggered for an endpoint within that group forward it t...

How most decisions are made by Cortex XDR ?

Greetings , I am using Cortex XDR Prevent and keen to know how most decisions are made by Cortex XDR about File/process/macro being malicious or not ? So assume there are no Hash exceptions and need to know if below is true :- First Wildfire cache is checked and if verdict for sample is available ,its used and it becomes final -Second if samp...

Balaraju by • L2 Linker
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  • 0 Likes

Resolved! Enabling CSV Export on Cortex XDR Reports

Hi all,Is there some configuration or third-party connector, or some service that can be used to enable exporting to CSV from Cortex XDR Reports? Right now the only option to export a report is through a PDF which is super inconvenient. I attached a screenshot to show what I speak of.

Malware Scan for Linux OS

I know that Malware Scans are not currently available for Linux OS. Just wondering the reason for that, and if there are any future plans to enable malware scans for Linux devices?

pdysart by • L1 Bithead
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Resolved! Which alerts/incidents need attention ,monitoring , review and response ? How to filter ?

We are in process of moving from Traps 4.x to Cortex XDR Prevent . As we are onboarding endpoints we are seeing alerts generated in our Dashboard . So alerts are clubbed as Incidents . So as we onboard endpoints the number of Incidents is increasing very rapidly , so as we open each Incident we see most have Wildfire Verdict as Benign so I guess...

Balaraju by • L2 Linker
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Resolved! Cortex XDR black screen after windows login

We have about 8 Windows 10 computers that have Cortex XDR installed. When the user can login but Windows only displays a black screen, you can bring up the task manager with Ctrl+Shift+Esc. I have tried to stop and restart explorer.exe but not luck. You can open applications from the command line but the windows desktop will not display. Uni...

False positive detection

I'm representing a productivity management software manufacturer and I'm sumbitting this request to report that our software is being flagged as malware, but this result is a false positive. Please, can you help us? File HASH: 8475477dd7cdb0493e2d5d4b3aaae39880a453dc1c212a0c14bf0ec15b4d4869Virus total report: https://www.virustotal.com/gui/file...

Usercentric.Exe on MS Teams

Hi, There are recent articles on MS Teams security incident. Attackers attach usercentric.exe files to Teams chats to install a Trojan on the end-user's computer. This Trojan is then used to install malware that self-administers the computer. Does Cortex XDR detect this? If yes, how? If not, what are the other mitigations we can do? Are there pa...

PGP1234 by • L0 Member
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  • 0 Likes
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